Saturday, 24 December 2011

Google Launches 24x7 Supports for Mobile Business Application

Google considered as one of the most popular brand names around the world. They rose to immense popularity for Google Search Engine to the world. Now Google has strong user base around the world and they redefined the smartphone industry by releasing one of the most sought after mobile applications that base on Google Android operating system that provides a lot of user-friendly features as well as increased customization.

Google introduced a range of applications that received great excitement from the users. There are mobile applications for the commercial users and Google also released applications that mainly meant for the business users that are mainly enterprise based. The latest news that is making headlines is that Google has decided to offer 24 x 7 phone support for the core components that comes under the Google mobile applications that is mainly enterprise based. The technical support is providing by trained Google experts and this support is for applications like Gmail, calendar as well as Google Docs, talk and video.

Some other significant improvements by Google include improvements in the abilities of the applications administrators that directly help for management of the mobile devices as well as in the broadening of the availability for cloud-based data analysis services. As far as business customers are concerned, today 80% of the customers satisfied but Google want to increase this level to almost 95%. For this Google launch 24 x 7 technical supports and it considering as first step towards achieving their goal. Google is definitely providing an increased competition to the tech major Microsoft that is trying hard to sustain itself in the international market with its advanced Office 365 cloud-hosted suite.

Google officials had claimed that the IT administrators will enhanced with access to almost all the mobile devices that are capable of syncing with that of the Google Mobile Applications. It designed in such a way that administrators can get different passwords as well as the roaming of the syncing of the individual user groups from the Control panel itself. Other News that is making headlines is expansion of bi-query service preview program that was initially made available only to a limited number of users as well as enterprises. Another path breaking improvements involves the updating of the data analysis system that upgraded with features like presence of a new user interface as well as a revamped API and also implementing of simplified functions to manage as well as share the data tables.

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